Why is Schlage Keypad Lock Not Working When Cold?

If you’re on this page, my guess is your Schlage keypad lock suddenly stopped responding, and you’re not sure what to do about the issue. If that guess was correct, then keep reading as I’ll walk you through the steps to fix your Schlage lock that isn’t working because of cold weather. Let’s head right into it!

Schlage Keypad Lock is not working in cold conditions; why is this happening to you?

This issue could be caused by many things. But for the most part, low batteries might be the reason your Schlage lock keypad isn’t working, as cold tends to drain batteries fast—especially when the keypad is exposed to wind chills.

With that in mind, let’s look at some tips that can help you fix the problem.

The Schlage Keypad Lock Does Not Work When It’s Cold

1. Replace the Batteries

As mentioned, your Schlage keypad lock batteries may drain quickly when exposed to cold, and the keypad won’t work if the batteries are low. So the first thing you want to do if your keypad isn’t responding is to replace the batteries to see if it fixes the problem.

So go ahead and replace the batteries and ensure you’re using the right batteries. Schlage recommends using only alkaline batteries—non-rechargeable. So don’t use lithium or any rechargeable batteries because you want them to last longer; they might cause other issues in your lock.

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Ensure that the battery connector is properly connected during battery replacement.

Is the keypad responding/working properly? Congratulations! If not, you can continue to the next troubleshooting steps.

2. Reset the Lock

A factory reset on a Schlage lock keypad can usually resolve any electronic issues. If the keypad does not respond, reset the lock to determine if it is the problem.

Follow these steps to reset Schlage’s keypad lock.

  • Step 1: On Remove the battery cover from the lock’s interior and then disconnect it.
  • Step 2: Press the Schlage button and release it.
  • Step 3Connect the battery, then press and hold on the Schlage button until the indicator light turns green. This step should be completed in less than 10 seconds.

Now your lock is reset, and that should fix the keypad issue—assuming you ticked the boxes in the first troubleshooting step. Now, try operating the lock again to verify that the issue has been resolved.

NotificationThis reset method works mostly for Schlage BE365 and FE557 keypad locks. So if it doesn’t work for you, refer to your User Manual for reset instructions.

Keep in mind, however, that any custom programming in your lock is erased when you perform a factory reset. So make sure to change the default Programming Code, delete existing User Codes, and add your own codes—for security reasons. You may go here See how to reprogram Schlage’s keypad lock.

That said, if your Schlage lock keypad isn’t still working as a result of a cold, and you’ve tried all the troubleshooting tips above, see the next step.

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3. Remove the lock from the door and fix it

There’s a plastic piece inside the lock that might have shifted from its position—hence causing the keypad issues. To fix this, you’ll have to remove the lock from the door, disassemble it and then reposition the plastic piece onto the spring.

This sounds like something that could be difficult to accomplish. That’s what I mean. Here is a video to show you how to take apart your Schlage keypad lock.

Spraying a dry oil into the keyhole could help to fix the problem. If you’re unable to remove the lock from the door and fix the spring, as explained in the above video, try spraying a dry lubricant into the lock keyhole to see if it works.

After spraying the lubricant into the lock, insert a key in the keyhole to spread it.

Final Thoughts

These troubleshooting steps should resolve your Schlage keypad lock problem when it suddenly stops working because of cold. If the problem persists, contact Schlage Custom Support.

So that’s it! We hope you found this article helpful and that it helped you to fix the problem with your Schlage keypad lock.

You might also be interested in learning how to fix a sticky Schlage lock latch You can also find out more about a Schlage lock that unlocks without a User Code.

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