The process of replacing batteries in a Kwikset Smart Lock usually goes smoothly. However, you may sometimes encounter problems—your lock won’t work after changing the batteries. If that sounds like you, then keep reading as I’ll walk you through the steps to troubleshoot this issue. Let’s dive in!
Kwikset Lock Won’t Work After Battery Change: How to Troubleshoot
These are some troubleshooting suggestions to try if you have problems. Kwikset Lock won’t work after replacing the batteries.
1. Check How well the batteries have been installed
As with all electronic devices that run on batteries, your Kwikset lock won’t work if the batteries are incorrectly installed. So if you’re currently having this problem with your lock, the first step to troubleshoot the issue is to check whether you installed the batteries properly.
Now, take off the lock’s interior cover to access the battery. Next, remove the battery pack and check if the batteries are placed properly—based on the correct polarity. If not, take out the batteries and replace them with new ones.
Use the recommended batteries. Almost all Kwikset Smart Locks use AA alkaline batteries—non-rechargeable. And ensure you don’t mix old batteries with new ones to avoid an undesirable operation.
If the correct batteries are used and properly installed, your Kwikset lock should be able to work.
If the problem persists, proceed to the next troubleshooting step.
2. Try the Program Button and Button ‘A’ Hack
You may have problems with your Kwikset lock if the batteries are low after replacing them. Here’s what to do if this happens with your lock:
Did it work? Awesome! Now you can replace the battery cover. But if it still doesn’t work, see the next troubleshooting step.
3. You can try a Factory reset on the Lock
Most of the time, these troubleshooting steps should resolve the issue with your lock’s batteries. If the issue persists then you can restore factory settings to your lock to resolve it. Yes, a factory reset can be performed on a Kwikset Smart Lock to resolve several issues.
Are you unsure how to reset your lock. These steps will help you factory reset your Kwikset lock.
Depending on your Kwikset lock model, you’ll need to perform the door handing identification process to teach the lock the orientation of your door. Your lock may not function properly if you don’t do this.
So that’s all you need to do to reset your Kwikset smart lock. But if this method doesn’t work for you, go here for all Kwikset lock models factory resetting instructions or refer to your user’s manual for specific instructions.
NotificationPerforming a factory restart on your lock will remove all User Codes as well as any other custom programming. So you’ll have to reprogram the lock using the default Programming Code. Go here Learn how to modify the Programming Code or create new User Codes for your Kwikset keypad lock.
You can maintain a reliable operation by changing the batteries in your Kwikset lock. But if the reverse is the case (not working after replacing the batteries), first check that the batteries are correctly installed and make sure you’re using the right batteries.
As mentioned, lithium batteries are not recommended—so if you’ve used lithium batteries on your lock, remove them and replace them with high-quality AA alkaline batteries. This will resolve any battery performance issues that may be present with your Kwikset lock.
And if you’re replacing the batteries after noticing a low battery alert on the lock, first press the Program button and button A for 5 seconds each before putting in the new batteries. This should solve the “not working after battery change” issue.
If the problem persists, contact Kwikset Support.